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911 Guardian Phone FAQ

 

911 Guardian Phone FAQ

Do you have questions about the 911 Guardian Emergency Phone?  You may find the answers you need here.  If not, just email us at   customercare@bindependent.com 

Guardian 911 Emergency PhoneHow does the 911 Guardian Phone work?

Does the 911 Guardian Phone use cellular service?

In an emergency, do I have to be near the phone's base station for 911 to hear me?

What happens if I am unable to speak?

Are there any monthly charges or contracts?

How do I install the 911 Guardian Phone?

Is the 911 Guardian Phone water-resistant?

How do I turn off the 911 Guardian Phone?

Does the 911 Guardian Phone use a battery?

Is the 911 Guardian Phone legal to use?

What warranty do I get with the 911 Guardian Phone?

How do I know whether the 911 Guardian Phone is right for me?

How does the 911 Guardian Phone work?

Think of the 911 Guardian Phone as the world's smallest cordless speakerphone.  You wear it pendant-style around your neck, tucked into a pocket, or clipped to your belt.  

In an emergency, you just push the blue button on the pendant to speak to a 911 operator.  Since the speaker is contained within the pendant, you do not have to be near your regular telephone to be heard.

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Does the 911 Guardian Phone use cellular service?

911 Guardian Emergency PhoneNo.  The 911 Guardian Phone does not require cellular service.  It uses your regular home phone line.

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In an emergency, do I have to be near the phone's base station for 911 to hear me?

Emergency phones typically have a range of only about 50' from the base, because the base contains the speakerphone.  With the 911 Guardian Phone, however, the pendant itself is the phone (a tiny cordless speakerphone).  

This means that in an emergency, you can speak directly to a 911 operator from anywhere in or around the home.  The 911 Guardian Phone has a range of about 600' from the base, sufficient for most homes and even a short distance outside. 

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What happens if I am unable to speak?

You don't have to be able to speak for the 911 Guardian Phone to give the 911 operator your location.  The Guardian phone has an "enhanced 911" system that utilizes a caller ID function to make your location known even before you speak.

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Are there any monthly charges or contracts?

Nope.  With the 911 Guardian phone there are no charges, no monitoring fees, no contracts ever.  Once you purchase the phone, it is yours to keep and use forever.

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How do I install the 911 Guardian Phone?

The 911 Guardian Phone is very simple to install.  Just plug it into your existing phone line/jack or the additional data output found on some newer phones.

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Is the 911 Guardian Phone water-resistant?

Yes.  The 911 Guardian Phone can be used in the shower, though this is not recommended as a normal practice.

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How do I turn off the 911 Guardian Phone?

To turn off the Guardian Phone, hold down the "end" button for several seconds.  Otherwise, the phone will automatically turn off after four minutes of inactivity.

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Does the 911 Guardian Phone use a battery?

Yes.  The 911 Guardian Phone uses a regular AAA alkaline battery, which is included.  The battery life is approximately one year, and it can be easily tested at any time. 

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Is the 911 Guardian Phone legal to use?

Yes.  The 911 Guardian Phone is completely legal to use in all 50 states...Canada too.

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What warranty comes with the 911 Guardian Phone?

The Guardian Phone comes with a one-year limited warranty.

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How do I know whether the 911 Guardian Phone is right for me?

Consider your situation and lifestyle.  

Do you live alone?  Do you worry about being able to summon help should you become ill or have an accident?   Would knowing you could instantly contact a 911 operator provide you with peace of mind?  Do you like the idea of no monthly fees?

If this sounds like you, the 911 Guardian Phone would be a smart choice. 

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