B Independent - you can do it, we can help

B OrganizedB Able!B Fit!B Well!B Inspired!Click here for Purchase Order information

 

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We are always interested in adding innovative products to our site.  Please submit literature and samples by mail to:

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B Independent

921 Northlake Dr.

Richardson, TX 75080

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Help desk

Welcome to our help desk.  Whether you are a first-time visitor or a returning friend, we will try to answer your questions about our site...and about us. 

What would you like to know?

Hopefully, that topic appears to the left.  If so, click on it.  If not, e-mail us your question.  We're fast in responding - you should hear back within 24 hours.

Let us introduce ourselves

Let's start with some introductions.

B Independent is the brainchild (and heartchild) of two couples living with brain injury.  We'd like to introduce ourselves.

Mike, President of B IndependentMike

Former college teacher, computer guru, passionate advocate for those with brain injuries, and general guiding light.  Married to Sandra.

mailto:michael@bindependent.com

Sandra, product testerSandra

Survivor who was a teacher and trainer pre-bonk, now advises and does new product testing.  Mother of Corinne and sister of Sheila.

Read Sandra's poems

mailto:sandy@bindependent.com 

Sheila

Contributes heart, inspiration, and e-commerce experience; runs store.  Mother of three - Al, Shandy, and Ladan - and wife of Massoud.  Also, camera-shy (sorry, no photo!).

Massoud, comptrollermailto:sheilas@bindependent.com

Massoud

Business graduate, manager, visionary; our money man and long range planner.  Related to everyone above!

mailto:massouds@bindependent.com  

 

And now, some important assurances.

We provide first rate service

All companies talk a good game when it comes to customer service.  But do they deliver?  Only their customers know.  

Would you like to "meet" over 2200 of B Independent's customers and get their opinion of our service?  It's easily done!  Just take a look at our customer comments on ebay.  We do indeed deliver.

Tell us what you think

We would love to get your take on how we are doing.  What pleases you?  What doesn't?  Where do we excel?  Where do we fall short?  How can we improve?  Please clue us in - leave feedback.

Ordering is easy and safe

We use safe technology

Our secure server software (SSL) is industry standard and among the best software currently available for secure commerce.

We guarantee our products

If you are unhappy with a purchase, e-mail us and we will make it right.

We protect your privacy

We do not sell, trade, or rent your personal information to others.  Period.

To learn more about our safeguards, just click the appropriate underlined sentence above.  These topics also appear to the left, in the Help with list.

Ordering options

Most people will opt for the convenience and safety of our shopping cart.  However, we do offer three other options:

FAX - print out our Order Form  complete, give credit card information, sign and FAX your order to us at 913-390-7090.

Mail - Mail - simply print out, complete, and mail the Order Form with your check or money order.

Phone - jot down item numbers and quantities, then call us at 913-390-0247 weekdays from 8 am to 5 pm CST.  We'll do the rest.

To learn more about shopping on-line, read our ordering tutorial. Or, let us help.

NOTE: Institutional buyers can find out about purchase orders here.

B Independent "B"

Products that help

B Organized with memory joggers, medication reminders, timers & watches

B Able with assistive technology, disability & daily living aids

B Fit with exercise balls, Therabands, Airex mats, hand exercisers

B Well with organic products & natural therapies

B Inspired with puzzles, software, games, disability dolls

B Independent - on the web since 1999

I can tell you the companies that are good and that are bad with regards to reliability and quality, but it all comes down to customer service, and there are many more bad ones than good. You are on the good side.

Donna R.

   stars   

B Organized

B Able

B Fit

B Well

B Inspired

Medication management

Pill organizers

Timed pill dispensers

Pill alarms

Pill storage & taking

Medical ID jewelry

Digital timers

Watches & clocks

Home organizers

Phones & accessories

Communication aids

Attainment GoTalks

AbleNet QuickTalkers

VidaTak communication boards

Picture cards & more

Reading & writing aids

Daily living aids

Self-care & dressing

Bed & bath

Commodes

Wheeled walkers (rollators)

Drive rollators

Dolomite rollators

Trionic walkers

Special needs rollators

Bariatric equipment

Kitchen aids

Eating utensils

Leisure

Stability balls

Therapy balls

Weighted balls

Exercise DVDs

Theraband resistance bands/tubing

MediCordz

Hand exercisers

Fitness & yoga mats

Balance pads & cushions

Kids activity

Biofreeze for pain

Theraband rehab kits

Austin Air cleaners

Austin Air filters

Aromatherapy

Massage

Spa & body care

Burt's Bees

Fit & Fresh

Large format puzzles

300 big pieces - Ravensburger

500 big pieces - Ravensburger

Family + Extra Big Piece Puzzles

Children's Factory

Soft Play & Furniture

PlayPanels

Disability dolls

Gund Huggables

Games

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Celebrating 14 years online!

            drop of honey Online, helping people B Independent since 1999 drop of honey